On our website, you can make a payment via paypal. In the future, we will add using credit card to our options. Rest assured that our payment process is 100% secure.
Yes, of course! Shopping online with Cotrunkage Vintage Luggage is 100% secure. We use a payment service provider, Stripe, to handle our credit card transactions. Stripe is a leader in online security, and maintains several layers of technology to keep your information safe and secure at all times. We also offer Paypal as an alternative payment method, should you so wish. If you have any queries regarding the security of our payments process, please contact our team at: firstname.lastname@example.org and we will be happy to assist you.
Here at Cotrunkage Vintage Luggage, we’re sure that you will love our cases as much as we do. However, we understand that sometimes situations change, making a return a necessity. We operate a smooth and easy returns system to help you in these events.
If you are not completely satisfied with your Cotrunkage Vintage Luggage order we will always process a full refund for items purchased on our website, provided they are returned in perfect condition, unused and in their original packaging.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
Shipping & Delivery
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
To clean your case, please wipe clean with damp cloth. Some dirt and scuff marks can be removed with a neutral eraser. Be careful when removing travel stickers as this can tear the surface of your case. Please use a warm damp cloth and mild soap to remove strong adhesives from airport communication stickers. And remember to embrace the beauty marks of travel as you and your Cotrunkage case together.
You can contact us through our contact page! We will be happy to assist you.